Last night when Jair were using his iPhone it just died all sudden and refused to start again. Jair was in a bad mood the rest of the night!
So today I called the support and they told me to hold the home button and start button at the same time for a while and then the Apple logo should appear on the phone and it did! Then I just needed to connect the iPhone to a computer and it started to work again!
So now Jair is normal again - he finally recovered from this horrible experience!
I asked support if she knew why it happened like this. She didn't know but it is apparently quite common among iphones.
